Privacy Policy

Privacy Policy

At Goa Hotels Booking, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you use our services or visit our website:

• Personal Information: Name, email address, phone number, billing and shipping addresses, identification details, and payment information.
• Booking Information: Details related to your bookings, such as hotel reservations, tour packages, activities, and car rentals.
• Technical Information: IP address, browser type, operating system, device information, and browsing behavior through cookies or other tracking technologies.
• Communication Information: Any communications you send to us via email, contact forms, or social media.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings and payments.
• To provide customer support and manage your reservations.
• To communicate with you about your bookings, inquiries, and promotional offers.
• To improve our website and services through analysis of user behavior and feedback.
• To comply with legal obligations and prevent fraud or misuse of our services.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Understand how you interact with our website to improve user experience.
• Provide you with targeted advertisements and promotional offers.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the website.

4. Sharing Your Information

We do not sell or share your personal information with third parties except in the following situations:

• Service Providers: We may share your information with trusted third-party partners who assist in providing our services (e.g., hotels, taxi operators, payment gateways).
• Legal Compliance: We may disclose your data if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may ask us to correct or update your personal information if it is inaccurate.
• Deletion: You can request that we delete your personal information under certain circumstances.
• Objection: You may object to the processing of your data for direct marketing purposes or based on our legitimate interests.

To exercise these rights, please contact us at [contact email].

8. Third-Party Links

Our website may contain links to third-party websites, such as partner hotels or travel services. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such data, we will take steps to delete it.

10. International Data Transfers

If you are located outside India and choose to use our services, please note that your personal data may be transferred to and processed in India. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website.